My i-TRAFFIC Help

• Creating an Account
• Creating an Saved Route
• Creating a Route Alert
• Creating Emergency Alerts

Creating an Account

To create an account, perform the following steps:

1. Click the “Register” link in the top right corner of the page
2. Enter the requested information into the page. Fields marked with an asterisk (*) must be filled in. Ensure that the email address provided is a valid email address. (Note: the only requirement on passwords are that they are 8 characters long, however it is recommended to enter a password that has a higher strength rating than “Good”)
3. Then click the “Register” button at the bottom of the form. If registration was successful, you will be redirected to the Home page, and you will be instructed to confirm your account in order to use it.
4. An email containing the confirmation link will be sent to the email address you provided during registration. Click the link in the email to activate your account.
5. You are now able to log in and use your account on the i-TRAFFIC website.

Creating a Saved Route

To create a route and save it to your account, perform the following:

1. In the menu located in the top left, navigate to Traffic > Traffic Map. This will take you to the Traffic Map page.
2. On this page, there will be route planner view. If the “My Routes” tab isn’t already selected, click on this tab. The planner should look like the following:
3. Enter the starting address of your route into the address field labelled “A”, and enter your destination address into the address field labelled “B”. Then click “Drive”.
4. Once the route has been calculated, the route planner view will display the recommended and any alternative routes that it calculated. If you are satisfied with this route and would like to save it, enter a new name for the route into the applicable text field, and click the Save button.

Creating a Route Alert

To create an alert, you must first create a saved route to create the alert on. Once you have created a saved route, perform the following:

1. In the menu in the top left, navigate to My i-TRAFFIC > Manage Routes & Alerts. This will take you to your routes & alerts management page.
2. Under “Manage My Routes” click “Create Alert” on the route you would like to create an alert on.
3. You will be taken to the alert creation view. Fill in the requested values appropriately for your alert. Fields marked with an asterisk are required to have a specified value. Each field is defined as follows:
   1. Alert Name: Simply the display name of your alert. It has no consequence on how the alert behaves.
   2. Travel Time: Indicates if a notification should be triggered when the travel time along your route increases by the specified percentage (if left as “None Selected”, you will not receive alerts based on travel time).
   3. Traffic Speed: Indicates if a notification should be triggered when the average speed along your route decreases by the specified amount (if left as “None Selected”, you will not receive alerts based on travel time).
   4. Events: Indicates which type of road events along your route should trigger a notification.
   5. Notification Type(s): Indicates which event status changes should trigger a notification.
   6. Days of the week: Indicates the days of the week on which you should be notified of changes to your route.
   7. Time Period: Indicates the timeframe over which you should be notified of route changes during each day. The default is set to “12:00 AM to 12:00 AM”, which means that notifications will be triggered over the entire day.
   8. Daily Alert Summary: Indicates the time at which you would like to receive an alert summary email. This email will simply be a summary of all the notifications you received over every 24-hour period. The default value of this field is empty (Never), which indicates that you do not want to receive daily summaries. To receive daily email summaries, you must also enable Email notifications as a delivery option.
   9. Delivery Options: Which delivery methods you would like to receive alert notifications by. In order to use the SMS delivery option, you must first update your account information with a valid phone number.
   10. Once you have filled in each field, click the “Save” button at the bottom of the page, and your alert will be created.

Creating Emergency Alerts

To create an emergency alert, perform the following:

1. In the menu in the top left, navigate to My i-TRAFFIC > Manage Routes & Alerts. This will take you to your routes & alerts management page.
2. Under “Manage My Alerts” click “Create Emergency Alert” button at the bottom.
   
3. You will be taken to the emergency alert creation page. Fill in the requested fields (the fields marked with an asterisk are required). The fields are defined as follows:
   1. Delivery Options: Which delivery methods you would like to receive notifications by. In order to use the SMS delivery option, you must first update your account information with a valid phone number.
   2. Notification Type(s): Indicates which status changes to region alerts you will receive a notification for.
   3. Regions: Indicates which region(s) you would like to receive region alert notifications for.
4. Once you have filled in each field, click the “Save” button at the bottom of the page, and your emergency alert will be created (Note: you may only create one emergency alert, however you may edit it whenever you would like)